It is our desire to make your lodging accommodations at Victoria Resort Bed and Breakfast as memorable and pleasant as possible. Please read through the following policies:
Cancellations, Deposits & Refunds:
- Room Reservations – Guests may guarantee a reservation with a Visa, MasterCard, American Express or Discover credit card.
- Cottage Reservations – Cottage reservations may be guaranteed with a Visa, MasterCard, American Express or Discover credit card. For weekly cottage reservations, a deposit of 50% is required.
- Our reservation and/or deposit procedure is subject to change, but you will be advised of our reservation/deposit procedure when you book your reservation.
- Nightly Reservation Cancellation – If you cancel at any time, there is a $25 cancellation fee. If cancelling less than 14 days prior to scheduled arrival, you are responsible for the full reservation. If cancelling more than 14 days prior to scheduled arrival, you are only responsible for a $25 cancellation fee.
- Weekly Reservation Cancellation – If cancelling less than 90 days prior to scheduled arrival, you are responsible for the full reservation. If cancelling more than 90 days prior to scheduled arrival, you are only responsible for a $50 cancellation fee.
- No-shows will be charged for the entire reservation.
- Early departures are considered a cancellation, so please let us know as soon as possible if your travel plans change as our cancellation policy will apply.
- A two-night minimum applies to most weekends. Exceptions are possible, so please contact the Innkeeper for details. For certain holiday and event weekends, the nightly rate may vary and three-night booking minimum may apply.
- Special rates, promotions and packages generally cannot be combined and may have other limitations, so please inquire when booking your reservation.
- All accommodations are non-smoking as per Michigan law. Smokers are invited to smoke outside with the use of appropriate ash receptacles.
- The Victoria Resort does not accept pets of any shape, colour or form. Candles or items with an open flame are not permitted.
- All bed and breakfast rooms accommodate a maximum of two adults (no children). If you are travelling with children, please consider a cottage rental, as we do maintain an adult atmosphere in the bed & breakfast.
- Rates subject to 6% state sales tax and 5% county bed tax.
- Payment is requested at check-in. Personal checks, cash, Visa, MasterCard, American Express and Discover are accepted.
- If you intend to use a gift certificate, you must let us know in advance.
- Massage appointments require 24-hour notice for cancellation; otherwise, the full charge will apply.
- For health and safety reasons, the main kitchen of the bed & breakfast is not available for guest use.
- For the Bed & Breakfast: Check-in after 3 pm, check-out by 11 am EST.
- For Weekly Cottages: Check-in after 4 pm, check-out by 10 am EST.
- Early check-in and/or late check-out may be available, please contact us for details.
- Guests planning to arrive after 8:00 pm EST should call in advance to discuss arrangements.
Please note that our rates and policies are subject to change.